About the author
Douglas Stone, Bruce Patton, and Sheila Heen are professors at Harvard Law School and at the Harvard Negotiation Project. They have worked as consultants for businesspeople, governments, organizations, communities, and people all around the world. They have written on negotiation and communication in the New York Times and Parents magazine. Patton is also the co-author of Getting to Yes and Stone and Heen are authors of Thanks for the Feedback: The Science and Art of Receiving Feedback Well.